Terms and Conditions

Please read these Terms and Conditions (“Terms”) carefully. By using this website or engaging Happy Valley Doors (“we,” “us,” or “our”) for services, you agree to be bound by these Terms. If you do not agree, please do not use this website or our services.

1. About Us

Happy Valley Doors provides door replacement, installation, and repair services — including exterior, interior, storm, garage, commercial, and custom-sized doors — to customers in State College, Bellefonte, Centre County, and surrounding areas of Central Pennsylvania.

2. Estimates and Quotes

Estimates provided through our website, by phone, by text, or based on photos you submit are preliminary and non-binding. Final pricing is confirmed only after an in-person assessment and is documented in a written estimate or proposal. Written estimates are valid for 30 days unless otherwise stated. Pricing may change if the scope of work changes, if concealed conditions are discovered (such as rot, structural damage, or non-standard framing), or if material costs change before a project is approved.

3. Scheduling, Cancellations, and Rescheduling

Appointments, including free in-home door assessments, may be booked through our website. We ask that you provide at least 48 hours’ notice to cancel or reschedule an appointment or scheduled installation. Repeated missed appointments without notice may result in a trip fee or a required deposit before rebooking. We will make reasonable efforts to notify you promptly if we must reschedule due to weather, illness, material delays, or other circumstances.

4. Deposits and Payment

  • Special-order, custom-sized, or non-stock doors and materials require a deposit (typically 50% of the estimated project total) before ordering.

  • The remaining balance is due upon substantial completion of the work unless other terms are stated in your written estimate.

  • Invoices unpaid more than 15 days after completion may be subject to a late charge of 1.5% per month (18% per year) or the maximum permitted by law, whichever is less.

  • Deposits for special-order and custom materials are non-refundable once the order has been placed with the supplier, as these items cannot be returned.

5. Materials and Special Orders

Manufacturer lead times for doors and materials are estimates and outside our control. We are not liable for delays caused by suppliers, manufacturers, or shipping carriers, though we will keep you informed of significant changes. Product images and brochures on our website are provided by manufacturers; actual colors, finishes, and details may vary.

6. Workmanship Warranty

We warrant our installation and repair workmanship for one (1) year from the date of completion. If a defect in our workmanship appears during that period, we will repair or correct it at no charge. This warranty does not cover:

  • Normal wear and tear, or damage caused by misuse, neglect, accidents, or alterations by others.

  • Defects in materials or products themselves, which are covered by the manufacturer’s warranty where applicable. We will assist you in submitting manufacturer warranty claims.

  • Settling, movement, or pre-existing conditions of the structure.

  • Damage from weather events or other causes beyond our control.

This warranty is the exclusive remedy for workmanship issues and applies to the original customer at the original installation address.

7. Customer Responsibilities

  • Provide safe and reasonable access to the work area at the scheduled time.

  • Clear the work area of furniture, decorations, and personal items, and secure pets during the visit.

  • Disclose known issues that may affect the work (e.g., prior water damage, electrical or alarm wiring near the opening).

  • Obtain homeowners’ association or landlord approval where required. Unless otherwise agreed in writing, any required permits are the customer’s responsibility.

8. Website Use

The content on this website — including text, photos of our work, logos, and graphics — is owned by Happy Valley Doors or used with permission, and may not be copied or reused for commercial purposes without our written consent. You agree not to misuse the website, attempt to interfere with its operation, or submit false or misleading information through our forms or booking tools.

Information on this website is provided for general purposes and is provided “as is.” While we work to keep content accurate and current, we make no warranties about its completeness or accuracy, and services, pricing, and availability may change without notice.

9. Communications

By submitting your contact information through our website, booking an appointment, or requesting an estimate, you consent to us contacting you by phone, text message, or email regarding your inquiry or project. Standard message and data rates may apply to text messages. You may opt out of text communications at any time by replying STOP.

10. Photos of Completed Work

We may photograph completed projects for our records and may use such photos in our portfolio, website, and social media. Photos will not include personally identifying information such as your name or full address. If you prefer that photos of your project not be used, let us know and we will honor your request.

11. Third-Party Links

Our website may link to third-party sites, such as manufacturer pages, review platforms, and social media. We are not responsible for the content or practices of those sites.

12. Limitation of Liability

To the fullest extent permitted by law, Happy Valley Doors’ total liability arising out of or related to our services or this website shall not exceed the amount you paid us for the services giving rise to the claim. We are not liable for indirect, incidental, or consequential damages. Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for gross negligence or willful misconduct.

13. Dispute Resolution and Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania. Before pursuing formal action, both parties agree to attempt in good faith to resolve any dispute informally by contacting the other party. Any legal action shall be brought in the state courts located in Centre County, Pennsylvania.

14. Changes to These Terms

We may update these Terms from time to time. The current version will always be posted on this page with its effective date. Continued use of the website or our services after changes are posted constitutes acceptance of the updated Terms.

15. Contact Us

Questions about these Terms? Contact us:

  • Happy Valley Doors

  • Phone/Text: 814-808-5308

  • Website: www.happyvalleydoors.com

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