Privacy Policy
Happy Valley Doors (“we,” “us,” or “our”) provides door replacement and repair services in State College, Bellefonte, and surrounding Centre County, Pennsylvania communities. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.happyvalleydoors.com (the “Site”), contact us, request an estimate, or book a service.
By using the Site, you agree to the collection and use of information as described in this policy.
Information We Collect
We collect information you provide directly to us, including when you:
Contact us or request an estimate: your name, email address, phone number, and any details you include in your message, such as your address and information about your project.
Request a photo estimate: photos you upload of your doors or property, along with your contact information.
Book an appointment online: your name, contact information, service address, and appointment details.
Create an account on the Site: your name, email address, and login credentials.
Call or text us: your phone number and the content of your communications.
We also collect certain information automatically when you visit the Site, including your IP address, browser type, device information, pages viewed, and how you interact with the Site. This is collected through cookies and similar technologies (see “Cookies and Tracking Technologies” below).
How We Use Your Information
We use the information we collect to:
Respond to your inquiries and provide estimates
Schedule and perform door assessment, installation, and repair services
Communicate with you about appointments, projects, and services by phone, text message, or email
Process bookings made through the Site
Improve the Site and our services
Advertise and market our services, including through online advertising platforms
Comply with legal obligations
Cookies and Tracking Technologies
The Site is built on the Wix platform, which uses cookies necessary for the Site to function, as well as cookies for performance and analytics. In addition, we may use third-party tools that place cookies or similar technologies on your device, including:
Wix analytics: helps us understand how visitors use the Site.
Google services (including Google Analytics): collects information about Site traffic and usage to help us measure and improve Site performance.
Meta (Facebook/Instagram) tools, including the Meta pixel: helps us measure the effectiveness of our advertising and show you relevant ads on Meta platforms.
You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect how the Site functions. You can also opt out of interest-based advertising through the settings offered by Google and Meta, or by visiting www.aboutads.info/choices.
Text Messaging
If you provide your phone number, we may communicate with you by call or text message about your inquiry, estimate, or appointment. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. We do not share your phone number or text messaging opt-in consent with third parties for their marketing purposes.
How We Share Your Information
We do not sell your personal information. We share information only in the following circumstances:
Service providers: with companies that help us operate our business, such as Wix (our website and booking platform), analytics providers, and advertising platforms. These providers are permitted to use your information only to provide services to us.
Legal requirements: when required by law, court order, or governmental authority, or to protect our rights, property, or safety.
Business transfers: in connection with a sale, merger, or transfer of all or part of our business.
Data Retention
We retain your personal information for as long as needed to provide our services, maintain business records, and comply with legal obligations. Photos and project information may be retained as part of our records of work performed.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. The Site is hosted on the Wix platform, which provides security measures including secure data storage and encrypted connections (HTTPS). However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
You may:
Request access to, correction of, or deletion of the personal information we hold about you
Opt out of marketing communications at any time
Opt out of text messages by replying STOP
Manage cookies through your browser settings
To make a request, contact us using the information below. Depending on where you live, you may have additional privacy rights under applicable law.
Third-Party Links
The Site contains links to third-party websites and services, such as Google Reviews, Facebook, Instagram, Pinterest, LinkedIn, and YouTube. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and revise the effective date above. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
Happy Valley Doors
State College, Pennsylvania
Phone/Text: 814-808-5308
Website: www.happyvalleydoors.com
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